1. Sign in
Enter your e-mail on the sign-in screen and a 6-digit code arrives by mail. Type it in and you are in. The code lasts a few minutes; if it does not arrive, check Spam or request another.
A short guide from your first sign-in to the PDF receipt.
Enter your e-mail on the sign-in screen and a 6-digit code arrives by mail. Type it in and you are in. The code lasts a few minutes; if it does not arrive, check Spam or request another.
Pick stations by colour on the map: green means free connectors. Filter by connector (CCS2, Type 2, CHAdeMO) and power from 50 kW. Favourites keep your regular stations.
Scan the QR code on the station or open it on the map, choose a connector and confirm. Plug the cable into the car and the station confirms the start. If your balance is too low the app offers a top-up.
You see power, kWh, cost and, if the station reports it, the battery level. You can set a limit by energy, amount, time or state of charge.
Stop charging in the app or at the station. Only the energy delivered and any idle fee are charged. Any unused reserve returns to your balance.
History lists every charge, each with a PDF receipt. In Profile you can add company details so they appear on receipts.
Tap “Help” in the app — you can file a request right from a station or a charge; we see the station, session and log.
Find a station